Frequently Asked Questions

Orders

How do I track my order?

A confirmation email with a tracking link is sent to you as soon as your order is shipped.

Can I modify or cancel my order?

Contact us quickly via our contact form. If the order has not yet been shipped, we will do our best to modify it.

Delivery

What are the delivery times?

Orders are shipped within 2 business days. Delivery then takes 2 to 4 days depending on your location.

Do you ship internationally?

Yes, we ship throughout Europe and to many countries worldwide.

Returns & Refunds

How do I return an item?

Consult our return policy for the procedure to follow.

Payment

What payment methods do you accept?

We accept credit cards (Visa, Mastercard), PayPal, and Shop Pay. All payments are secure.